Summary

The following sections will help you understand our policies and procedures. If you have any questions or concerns, please contact us. We look forward to your business and encourage you to contact us with any questions you might have.

Privacy Policy

Conducting business ethically and ensuring privacy is crucial to maintaining the public's trust and achieving success in a dynamic and competitive e-commerce environment. We understand that the trust of our customers necessitates vigilant, responsible privacy protections; therefore, your information will not be released to any entities outside our credit card processing company and normal payment processing channels. Our secure online store has 128 bit SSL (Secure Socket Layer) security and processing secured by Verisign.

Return Policy

Before returning any items you must call the phone number listed at the top of the page and obtain a return authorization number. Items sent back without a return authorization number will be refused. All returned items must be returned in their original boxes and properly packaged to avoid damage in shipping. There are several different return processing locations around the country that your product may need to be returned to so please call for the proper shipping address for returning your product. No returns will be accepted after 30 days from the date of purchase. All returned items are subject to a 20% restocking and handling fee charge plus freight both ways. Items returned in damaged or severely used condition which cannot be resold as new have a 30% restock fee. All returned items are subject to inspection for use and damage before credit is issued. You may incur additional charges if product is returned in damaged condition. In order to keep bringing this product to you at our guaranteed lowest price, these return fee's are necessary to cover the time and cost of repackaging the product for future shipment. We will assist our customers in working with manufacturers for any manufacturer warranty claims for our products.